Pricing - Redesign

Small Tasks. Simple Pricing.

Amazing development and graphic design tasks — the way you want it!

Unlimited Tasks

$299 /Month

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14-Day satisfaction guarantee

Unlimited Tasks

Next business day turnaround

Subscription is for 1 Shopify store

Graphic design tasks up to 1 hour

Store improvements tips newsletter

Shopify app discounts

Member perks

Queue multiple tasks

Store audit

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If you have multiple stores, please send us an email at hello@heycarson.com to get our special offers

FAQ

Frequently asked questions, answered.

How does it work?
After your payment is confirmed, we send you a welcome email which contains a confirmation link to get started. Once your account is set-up and you've registed your store, task submissions are approved or disapproved by their displayed "First Delivery" date. This is usually anywhere between 1 to 2 business days, depending on your purchase. If a task is refused, we will offer for you to replace your request in reply to the same ticket which will be treated with priority over our other requests.
What do you mean by a small task?

Our focus as a team is doing small Shopify tasks, really fast, without compromising quality. There are no big scopes, breaking down projects or quotes. Small is anything that is defined by us to be less than 1 hour to complete, including communication.

With the endless diversity of quick Shopify fixes, it is impossible to exhaustively itemize here, however below we detail some of the most common types of tasks that are included and not included.

In line with our goal of delivering a super streamlined service, our team decides what is small and what is not. We approve or reject tasks based on our best time estimation of the job.

For a bigger project like store setup or theme customization, check out our sister concern Storetasker.com.

Here are real examples of small tasks we can help you with:

Included:

  • Small design, style and CSS changes
  • Small Theme layout fixes, tweaks and configurations
  • Small HTML and JavaScript changes
  • Small on-page SEO fixes (like adding an H1 tag on the home page)
  • Quick Shopify app configurations
  • Forms fixes and modifications
  • Troubleshooting questions
  • Shopify app recommendations
  • Billing, payout and payment gateway questions

Not Included:

  • Responsive design
  • Advanced SEO or Analytics set-up
  • Complicated development of new functionality
  • Shopify Theme Installation/Setup/Updates
  • Unknown, undetermined or poorly specified fixes
  • Repetitive data entry
  • Store setup work (other than small stuff)
  • Copywriting
  • Logo, icon or vector image creation
  • Full page redesigns, integrations

We often get asked to "use our best judgment" or "to do what feels best". Regretfully this is not a realistic demand for a 1 hour job and we consider this to be of high risk for multiple revisions (which often extends the job outside of our time limit). We cannot accept these requests. You must always provide us with the exact specification of the work preferably with a screenshot or a mockup while submitting a task.

I have a long list of small tasks, can you do this?
Yes, we can do. However, we can only work on 1 task at a time, per store, per the listed turnaround period (including the time it takes to revise any comments). We do not accept list of tasks or big jobs needing to be broken down, regardless the purchase option or service you subscribed to. We are best suited for live stores. If you are in your build or pre-launch phase, our Subscriptions may not be the right fit for you. Purchasing tasks or subscribing to a plan and consistently submitting lists of tasks, after our requests to revise submissions, or unecessarily taking time away from our developers for reasons apart from our 1 hour request, may require that we end your service.
What does “next business day” turnaround time mean?
This means that our developers will start and complete the "First Deliverable" of your small task before the end of the following business day (12AM ET). You can review this date in the active task section of your Tasks list view. This does not include any additional time it may take for revisions, fixes, misunderstandings or errors.
Which type of tasks do you reject?
Any single task that we feel risks taking longer than 1 hour. Risk assessment is not always related to the task itself but also in how difficult it might be to communicate the idea with each customer. We don't do repetitive data entry, entire page redesigns, vector artwork or copy. We are usually good at finding solutions, so feel free to ask us anything. If all else fails, we love to help with our connections and resources in the Shopify world.
Can I get a refund?
If you purchase a single task and for whatever reason it falls out of scope with our service and is refused, you can use your credit on another task or receive a full refund of your purchase price. If something goes wrong after we have started or finished the task, we are all about being fair so please reach out to us. There are on-boarding costs for us (our time), so we just ask for you to be fair with us as we try to work out a solution. We think there is nothing that good communication can't fix. Please reach out to us at hello@heycarson.com before issuing a chargeback with PayPal or your bank.
Do you set up Shopify stores?
We are not currently handling store setups. We suggest taking a look at the Storetasker app which is used to connect merchants with vetted developers. You simply submit a task and you get a quote. You may then choose to accept or refuse it with no purchase or commitment required.
Why should I trust your team with my store?
We are a leading Shopify Expert company with team members all over the world. We've been focused on delivering small technical and graphic tasks to Shopify users since May 2015 and have helped over 1600 Shopify store owners get stuff done. We also run a community of +10,000 Shopify merchants, join us

What our customers say

They are just absolutely skillful, knowledgable and fast. Highly recommend. Maybe I will get an annual package if I have on-going design work, absolutely worth your money.

ANGELA LEE

Founder and CEO of Azura Jewelry

Highly recommended! I couldn’t be more happy about the service offered by HeyCarson! It was only a small task but they were so good and patient with me. The result is exactly what I was hoping for. I need other changes to my website and I’m going to do a new task with them very soon!

ENRICA VOLPI

Designer/Director at Contessa Volpi

These guys do really good work. My site's main header menu was broken on larger resolution screens causing it to look really bad and jumbled up. Heycarson diagnosed the issue very quickly and came up with a fix all within the 1-hour package. I will definitely use them again next time I need a coding fix.

TIM DOBBS

Founder & CEO | Alpine Rings

Carson eCommerce has a system that is pre-organized and well organized. The team accepts small projects which many other developers don't accept. I'm very happy to find one that helps Shopify stores that already launched and need some tweaks, adjustments, & improvements on their store.

MIZUE MURAKAMI

Owner of galaxymusicnotes.com

I honestly can't say enough good things about HeyCarson. They created separate navigation for my wholesale customers which is seamless, restructured my entire homepage to my liking including inserting a full bleed hero video and numerous other small tasks so that my website looks just the way I wanted it.

LINDSAY STEAD

Owner