* 100% Money back guarantee is only applicable for single task option at $99 if we are unable to accept the task or if the customer don't want to use the credit for some reason.
* Displayed is the price per task when sold in the advertised quantities. (1/3/5/10).
* Bulk discounts are non-refundable due to the nature of the offer.
* The 2 business days turnaround is for the first delivery (before 12 AM, ET, 2 days following your submission). Revisions (changes, fixes and/or errors) can take up to 12 hours, and on some occasions longer than 12 hours, if we have an unexpected influx of submissions or unexpected technical issues with your task.
* For quarterly/monthly (unlimited tasks) subscription plans, the amount of tasks that can be completed during a subscription period greatly depends on the initial submission quality (mock-ups provided with clear instruction), scope of task and general ease of communication. Generally you can expect to get 8-10 tasks done over a month’s period.
* The next business day is for first delivery (before 12 AM, ET, the following day). This is not 24-hour delivery. Revisions (changes, fixes and/or errors) can take up to 12 hours, and on some occasions longer than 12 hours, if we have an unexpected influx of submissions or unexpected technical issues with your task.
*14 Days Satisfaction Guarantee
You are eligible for a full/partial refund if all the following conditions are true:
The service is not what you expected after working with us
You are within the first 14 days of your plan
You have had no more than 2 jobs completed by our team
* No partial/full refunds can be processed for cancellation requests submitted after the first 14 subscription days.
* Upon cancellation, your subscription will become inactive only on the date of your next renewal. Tasks may be submitted up until the last day before this next renewal date. No prorated refunds will be offered for subscription cancellations for any subscription offer.